+91 9248036721 / +91 7093324141

Returns & Refunds Policy

30 day money back policy

We allow you time to inspect your jewellery for perfection and in case you wish to return it for some reason, we will take it back and refund the entire amount, if the return is within 30 days of the shipping date - no questions asked. Yes, we keep it that simple! However, we only accept products that are unused, not personalized and intact in its original condition along with the tag, certificate and invoice

30 day exchange policy

Any product that is unused, not personalized and intact in its original condition can be sent back to us within 30 days and you can buy a new product in its place. You will receive complimentary return shipping for all products within the 30-day exchange policy.

The exchange amount will be 100% of actual amount paid. In case a coupon, or discount code was used while purchase, the exchange amount will be reduced by the equivalent amount of the coupon. In case the exchange value is higher than the amount already paid, customer will have to pay the additional amount. If the exchange value is lesser than the amount already paid, the balance amount will be paid via bank transfer.

The product needs to be returned along with the original certificate, tag and a copy of the invoice.

Should I pay to ship the product back to you?

We are happy to offer FREE Return Shipping. This means we will refund your shipping charges for products that are within the 30-day money back policy.

How do I return the product to you?

Call our Customer Care team at +91 9248036721 or +91 7093324141 or drop us an email at customercare@krishnajewellers.com to process your return.

Customer Care

If you have any additional queries, we are just an email or phone call away!

Drop in a message any time at customercare@krishnajewellers.com or call us at +91 9248036721 or +91 709334141 from 10:30 am to 9:00 pm.

Store Location

Krishna Pearls ADDRESS
Plot no 1222, 2nd Floor, Above Krishna Jewellers Pearls And Gems Road N0.36 Near Metro station Check Post, Jubilee Hills, Hydera
Phone : 91-040-23552490 Store Manager : Mr. Pasha Mobile : 9248036721 Email : customercare@krishnajewellers.com MAP
Jubilee Hills Store | Hyderabad | Krishna Jewellers pearls & Gems ADDRESS
Plot No, 1222, Rd Number 36, Near Metro Station Check Post, Jubilee Hills, Hyderabad, Telangana 500033
Phone : 91-040-23552491 Store Manager : Mr. Nayeem Mobile : 9100988715 Email : customercare@krishnajewellers.com MAP
Taj Krishna(Banjara Hills, Hyderabad) ADDRESS
Located in Hotel Taj Krishna, Beside Sapphire Room, Level H, Road no.1, Banjara Hills, Hyderabad, Telangana, India - 500034
Phone : 91-40-66564811 Store Manager : Mr. Vallabh Das Mobile : 7032904811 Email : customercare@krishnajewellers.com MAP
Pathergatti (Charminar, Hyderabad) ADDRESS
22-6-209, Beside Miralam Mandi, Between Madina Building & Machli Kaman, Pathergatti, Near Charminar, Hyderabad, Telangana, India
Phone : 91-40-66147455 Store Manager : Mr. Lokesh Jain Mobile : 9248036729 Email : customercare@krishnajewellers.com MAP
Hyderabad International Convention Centre (HICC) ADDRESS
Novotel Hotel Rd, Izzathnagar, Kothaguda, Hyderabad, Telangana 500084, Hyderabad, Telangana, India - 500081
Phone : 91-40-66411211 Store Manager : Mr. Deepak Mobile : 9246396194 Email : customercare@krishnajewellers.com MAP