Returns and Refund Policy from Krishna Jewellers
1. Jewellery sold by us can be exchanged, provided the product is in original condition and the original invoice is
produced
2. If the product is damaged or the stones are fallen out than exchange is not permitted.
3. Within (7) days of purchase. Exchange can be done for the full amount paid provided Jewellery is not used or
damaged.
4. Value Addition (VA) and Making charges amount will be deducted from the amount paid and change will be
done on the remaining value as per below
1. Gold (Net Weight) .......... Prevailing market price
2. Diamonds ......... 100% Value
3. Un-Cut Diamonds ......... 85% Value
4. Precious Stones .......... 85% Value
5. Kundan ......... 80% of Value after deducting making and value addition
6. Victorian .......... 70% of Value after deducting making and value addition
7. Platinum ......... 70% of Value after deducting making and value addition
8. Pearls .......... Pearls to Pearls before (3) months
6. No Cash Refund will be done for any product and the customer has to buy another product for the complete
value what is given for the old product being exchanged.
7. No exchange or refund on semi-precious stones, cubic zirconium, birthstones, beads, and all silver-allow
studded products.
8. Krishna Jewellers, Pearls & Gems has the right to change this exchange procedure anytime without notice